Cancellation and Refund Policy
At BrishtiAqua, we strive to provide our customers with the best products and services. We understand that there may be situations where you might need to cancel an order or request a refund. However, please note that we have a strict no refund policy in place. We encourage you to carefully review the following details:
Cancellation Policy:
Once an order has been placed and payment is confirmed, it cannot be canceled or modified.
We recommend reviewing your order details before completing the purchase to ensure accuracy.
Damaged or Defective Products:
In the unlikely event that you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the item.
We may request supporting evidence such as photographs or detailed descriptions of the issue.
If the damage or defect is confirmed, we will assist you in resolving the issue, which may include providing a replacement or store credit.
Product Returns:
We do not accept returns of products unless they are damaged or defective.
If you receive a damaged or defective product, please follow the instructions provided by our customer support team to resolve the issue.
Refund Policy:
As mentioned earlier, we have a strict no refund policy in place.
We do not provide refunds for any products or services purchased from BrishtiAqua, except in cases of damaged or defective products as mentioned above.
Communication and Support:
If you have any concerns or questions regarding the cancellation and refund policy, please contact our customer support team.
We are here to assist you and provide the necessary support in resolving any issues related to your order.
We appreciate your understanding of our no refund policy. It allows us to maintain competitive prices and deliver high-quality products to our customers. If you have any further inquiries or require assistance, please do not hesitate to reach out to us.
Thank you for choosing BrishtiAqua. We value your trust in our company and look forward to serving you with excellence.